F.A.Q
We ensure reliable rent collection through our "Zero-Tolerance" collection policy which eliminates delinquency and non-payments. Our collection team does their best to be fair and understanding to tenants, but we also know our property owners depend on reliable rent collection. With Cres Property Management, owners enjoy having a reliable source of income every month.
We have a 24-hour Emergency Response Line to handle urgent issues, including flooding and no heat issues. All other maintenance issues are handled first thing that next day.
We screen every tenant who moves in. We review their credit, background, employment, income, and rental history. We know all the red flags to avoid, so you won't have to deal with a problem tenant later. Cres Properties process ensures that we lease to qualified tenants.
Our lease agreements are prepared by Stacy Holmes who is employed by Cres Properties to include any other documents needed by the State and County.
Yes, we create detailed move-in/move-out reports with photos that show your property in detail. These reports help keep tenants accountable for any damages they may cause during their tenancy.
Our team has years of experience resolving tenant problems. We proactively address issues and make sure your tentn complies with the lease and community regulations. Our goal is to maintain a harmonious and compliant rental environment.
Yes, we have experience managing properties for owners from over 23 countries. We understand the unique needs and challenges that international property owners may face. We can assist with various services, including home sales and addressing tax ID issues for international investors.
We are committed to excellence in customer service. Our 120 Day Satisfaction Guarantee ensures that if you're not thrilled about the way Cres Properties works after 120 days, we'll refund your management fees. Your satisfaction is our priority.
